Questions and Answers

The PDF24 tools are available to all users, including companies, free of charge and without restriction. They are financed by means of discreet advertising on the websites, which is sufficient to maintain operations due to PDF24's highly cost-optimized structure.

The desktop version of PDF24 Tools, PDF24 Creator, can also be used free of charge and without limitation. This also applies to companies.

For many years, since 2006 to be precise, we have dedicated ourselves to the continuous further development of PDF24 and have developed free solutions for many problems in the PDF area. Thanks to their functionality and the fact that they are free of charge, PDF24 tools have established themselves with countless users worldwide.

PDF24 takes the protection of files and data very seriously. We want our users to be able to trust us. Security aspects are therefore a permanent part of our work.

• All file transfers are encrypted.
• All files are automatically deleted from the processing server within one hour after processing.
• We do not store files and do not evaluate them. Files will only be used for the intended purpose.
• PDF24 is operated by a German company, Geek Software GmbH. All processing servers are located in data centres within the EU.
• Alternatively, you can get a desktop version of the PDF24 tools with the PDF24 Creator. All files remain on your computer here, as this software works offline.

Yes, you can use PDF24 Tools on any system with which you have access to the Internet. Open PDF24 Tools in a web browser such as Chrome and use the tools directly in the web browser. You do not need to install any other software.

You can also install PDF24 as an app on your smartphone. To do so, open the PDF24 Tools in Chrome on your smartphone. Then click on the "Install" icon in the upper right corner of the address bar or add PDF24 to your start screen via the Chrome menu.

Yes, Windows users can also use PDF24 offline, i.e. without an Internet connection. Simply download the free PDF24 Creator and install the software. The PDF24 Creator brings all PDF24 tools to your PC as a desktop application. Users of other operating systems should continue to use PDF24 Tools.

Simply open the website https://tools.pdf24.org in a web browser on your smartphone and click on “Install” in the browser menu. This will install all PDF24 tools as an app on your Android or iPhone.

Yes, you can obtain a data processing agreement (DPA) for PDF24 Online Tools. Please contact us by e-mail or via the contact form and we will then send you a document.

You only need a data processing agreement for the PDF24 online tools. If you use PDF24 Creator, no agreement is necessary, as PDF24 Creator processes files locally and offline on the PC on which the software is installed. In this case, PDF24 is not commissioned to process the data. In addition to its extensive range of functions and free of charge status, this is another important reason why PDF24 Creator is so popular in companies.